Pack Down – Collection Policy.
Please be aware we DO NOT PACK DOWN ITEMS/STOCK.
We leave sufficient bags and boxes labeled so you can simply pack all items away for our collection the day after the event.
The only items we will pack down are our large lit blossom trees and Hanging lanterns.
We will arrange a time suitable with yourselves and the venue for collection of these items.
Most DIY venues require cleaning before the keys are handed back so we will collect when you are at the venue so this can then be completed after we have loaded.
Most hotel venues the night porter will pack down for you.
Any missing items or breakages will be charged. You will have 28 days to pay for any items charged.
BALES- If hay-straw bales are being used they MUST then be moved to an undercover area over night, or if it rains during your event they must be moved undercover to avoid being wet and damaged. A charge will incur if damaged.
If we arrive at a venue and the items are not packed away within the time schedualed for collection an hourly rate will be charged.
Thank you so much for your co-operation.
Perfectly Pretty Wedding
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